Previous call
20 minutes to try it out for free, to see if it makes sense and to decide what to look at first.
Services / Process Diagnosis
Diagnosis of processes
A one-week working session with the person in charge, plus a report outlining prioritized improvements.
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A service connected to your business.
Most small and medium-sized businesses that are already performing well don’t have a sales problem; they have a process problem. There’s wasted time repeating tasks, no one knows for sure what stock levels are, and the daily cash register totals are estimated rather than accurately calculated. The diagnosis is clearly laid out on the table during a single work session, identifying who is responsible for each process, not just the owner.
From that arises a brief, prioritized report: what’s the problem, why it’s happening, and what’s best to address first, without necessarily abandoning a large project. Before hiring, a 20-minute call at no cost to assess whether it makes sense and to determine what to look at first.
For those who understand.
- Small businesses with operational owners who are still performing the roles of cashier, warehouse worker, and accountant all in the same day.
- Companies that are going to purchase a system without having a clear idea of what they need.
- Businesses that grew rapidly, and the sales process has fallen behind.
What does it include?
- Previous 20-minute call, free of charge.
- One-day session, either on-site or remotely.
- Sales review, inventory, cash, and collections review
- Interview with the person who operates each process.
- Report outlining prioritized findings and improvements.
How it’s put into practice.
Clear scope, a visible process, and the involved team.
Diagnostic session
A full day, whether on-site or remotely, reviewing processes with those who operate them on a daily basis.
Report
It’s expected to arrive within the following week: outlining the problem, the reason behind it, and what should be done first.
Diagnostic report with findingsPrioritized list of improvementsRecommendation regarding whether software is advisable, process order, or both.
Frequently Asked Questions
What if the diagnosis says that I don't need any treatment?
It’s stated the same way in the report. We don’t sell a project just for the sake of it; sometimes, simply reorganizing a spreadsheet is enough, rather than buying a whole system.
Is it helpful, considering I already know I need a system?
Yes, that makes sense too: the diagnosis clearly establishes the true scope before quoting any development work, and it prevents paying for something that’s larger than needed.
Is it done in Punta Arenas, or can it be done remotely?
“The two.” In Punta Arenas, this is done in person; outside of the region, the session is conducted via video call, using the same interviews.
Services that connect.
Business Services
Custom software
A system tailored to your specific process, not a generic template, priced on an hourly basis with a defined scope before implementation.
View scope and deliverables
Business Services
Finance and control
An external finance manager, for one day a week: budget, cash flow, and key performance indicators – to make decisions based on data.
View scope and deliverablesLet's talk.
The following improvement begins with your operation.
Let's review the process, the scope, and the working conditions together.