To unify the circuit.
Specify how each sale is entered, who confirms availability, and what data the administration needs.
Retail and commerce / Area of application
From order to stock – a connected operation.
A business that sells through various channels needs a clear process for each order. This scenario illustrates how to address scattered information between sales, inventory, and administration.
This is a hypothetical example to illustrate our approach. It does not represent a client or the results of a completed project.
The starting point
When the parts don't connect.
A sale is confirmed through one channel, while inventory is updated in another, and administration receives the data at the end of the day. This distance can lead to delivery promises that don't match actual availability.
01
Order placed.
02
Validated stock.
03
Coordinated delivery
04
Reconciled sale
How would we approach the work?
Define the source of reference.
Agreeing on a catalog, stock rules, and responsible parties before connecting channels or migrating to an ERP.
To test thoroughly; to examine completely.
Validate orders, cancellations, and returns using the tool. Exceptions are also part of the design.
Tracking
What to measure in order to learn.
Initially, a starting situation is recorded. Then, the evolution is reviewed using the same criteria and period of comparison.
- Inventory differences
- Open orders
- Preparation time
Let's talk.
Does your operation present a similar challenge?
A conversation to understand your operation and to define a concrete first step.